AGENDA
PRECONFERENCE
NAHQ NEXT
September 17, 2019
7:00 AM - 5:00 PM
Registration and NAHQ Bookstore Open
September 17, 2019
7:00 AM - 8:30 AM
Networking, Poster Viewing and Breakfast in the Exhibit Hall
September 17, 2019
8:30 AM - 9:45 AM
Presented by Stephanie Mercado, NAHQ CEO and Executive Director
September 17, 2019
10:00 AM - 11:00 AM
10 Ways to Raise Your HCAHPS Scores
How to Succeed in Implementing Quality Projects: Assessing, Implementing, Evaluating, Maintaining
Improving Suicide Screening and Multi-Site Care Coordination at Ascension Borgess Hospital
Improving Quality: Are YOU Scoring Points?!
(REPEAT) It Takes a Village: Identifying the Synergies Between National Quality Reporting Programs
Predicting Today Who Will Be in the ICU Tomorrow- Advance Alert Monitor
The Effect of a Collaborative Surge Plan on Emergency Department Walkout Rates
The Opioid Prescription Dashboard: An Impactful Tool for the Healthcare Quality Professional
What We Talk About When We Talk About Population Studies
September 17, 2019
11:15 AM - 12:15 PM
Changing Culture Through Real Time Feedback: A Hand Hygiene-Focused Intervention
Convert Data into Action Using Analytics and Performance Improvement
Hey Siri! Take Me to Value-Based Care!
Managing Ethical Issues in Quality Improvement Projects
Regulatory Basics
Sexual Orientation and Gender Identity (SOGI): Regulatory and Educational Challenges
Why and How to Eat the Whole Elephant: Maximizing Quality Team Training
September 17, 2019
12:15 PM - 1:45 PM
Networking, Poster Viewing and Lunch in the Exhibit Hall
September 17, 2019
1:45 PM - 2:45 PM
Engaging Clinician Teams in Standards of Care Governance
How to Create a World-Class Improvement Poster
Improving Support for Caregivers of Seriously Ill Veterans: Steps Towards Lay Navigation
Professional Engagement Session: NAHQ Self-Assessment Study
Quality Improvement in the Continuum of Care: Ambulatory Care
Using Simulation to Evaluate and Improve Healthcare System Processes
September 17, 2019
3:00 PM - 4:00 PM
A Quality Blueprint for Ambulatory Surgery: Optimizing Quality and Capitalizing on Opportunity
Driving Improvement by Building Quality and Process Improvement Skills
Enculturing Bedside Shift Report Utilizing PDSA Methodology and Shared Leadership
Facility Wide Daily Safety Huddles - Harvesting and Sharing Lessons Learned
Professional Engagement Session: Blueprint to Great Business Presentations
Sentinel Event Alert on Patient to Staff Aggression
Using the AHRQ PSIs to Create a Zero Harm Patient Safety Culture
September 17, 2019
4:15 PM - 5:15 PM
NAHQ Membership Meeting (301 ABC West)
September 17, 2019
5:45 PM - 9:30 PM
Old Town Scottsdale Bus Trip
September 17, 2019
6:30 PM
Dinearounds